The client was a small UK Payment Service Provider providing multichannel solutions to a range of industry sectors with payment terminal devices managed directly and through third-party resellers (ISVs). The client’s proprietary payment processing platform provided both server facilities to handle authorisation and settlement as well as MS Windows and Android point-of-sale payment integrations to merchants’ own PoS systems. The need to provide regular and secure updates for customers and the wide geographical coverage of the user base meant that there was a significant logistical challenge to update customer installations manually and there was therefore a need for a means to streamline this so remote terminals could be configured and updated in a carefully controlled manner.

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